Benchmarking Safety Performance: Using Surveys to Compare and Improve
Updated: Apr 12
Benchmarking safety performance is a critical practice for organizations to assess their safety protocols and compare their safety performance against industry standards or best practices. By using surveys as a benchmarking tool, organizations can gather valuable data to measure their safety performance, identify areas of improvement, and drive continuous safety enhancements. In this blog post, we will explore the concept of benchmarking safety performance and how surveys can be effectively used for this purpose.
What is Benchmarking Safety Performance?
Benchmarking safety performance involves comparing an organization's safety performance metrics, policies, and practices with those of other similar organizations, industry standards, or best practices. It provides a way to assess how an organization's safety performance measures up against others and identify areas where improvements can be made. Benchmarking safety performance can be done internally within an organization or externally by comparing with external sources, such as industry reports, regulatory requirements, or industry standards.
Using Surveys for Benchmarking Safety Performance
Surveys can be a powerful tool for benchmarking safety performance as they allow organizations to collect data from their own employees, customers, or stakeholders, as well as from external sources. Here are some key strategies on how to effectively use surveys for benchmarking safety performance:
Define Benchmarking Objectives: Clearly define the benchmarking objectives, what you want to benchmark, and against which standards or organizations. Are you benchmarking against industry standards, regulatory requirements, or best practices of similar organizations? Defining the benchmarking objectives will help guide the survey design and data collection process.
Select Relevant Metrics: Identify the safety performance metrics that are most relevant to your organization and the benchmarking objectives. These could include metrics such as incident rates, near misses, safety training completion rates, safety culture perception, or compliance with safety policies. Select metrics that are measurable, meaningful, and aligned with your organization's safety goals.
Design Survey Questions: Develop survey questions that are specifically designed to collect data on the selected safety performance metrics. Use clear, concise, and relevant questions that are aligned with the benchmarking objectives. Consider using standardized scales or rating systems to ensure consistency in responses.
Collect Data from Relevant Sources: Collect data from relevant sources, such as employees, customers, or stakeholders, as well as external sources such as industry reports or regulatory agencies. Use surveys to gather data on safety performance metrics from these sources to establish a baseline for benchmarking purposes.
Analyze and Compare Data: Once the survey data is collected, analyze the data to compare the safety performance metrics against the benchmarking objectives. Use statistical analysis, data visualization techniques, and other analytical tools to identify trends, patterns, and areas of improvement. Compare the data with industry standards, regulatory requirements, or best practices to identify gaps and opportunities for improvement.
Implement Improvement Actions: Based on the benchmarking findings, develop an action plan to address identified gaps and improve safety performance. Set measurable goals, prioritize improvement actions, and allocate resources accordingly. Monitor the progress of improvement actions and update the benchmarking data regularly to track progress over time.
Benefits of Benchmarking Safety Performance
Benchmarking safety performance through surveys can offer several benefits to organizations:
Identification of Best Practices: Benchmarking allows organizations to identify best practices from other organizations or industry standards that can be adopted to improve safety performance. It provides an opportunity to learn from others and implement proven strategies for enhancing safety outcomes.
Identification of Improvement Opportunities: Benchmarking helps organizations identify areas where their safety performance may be lagging behind compared to industry standards or best practices. It highlights potential improvement opportunities and areas that require further attention and resources.
Monitoring of Safety Performance: Benchmarking enables organizations to monitor their safety performance over time and track progress towards their safety goals. It provides a clear picture of the effectiveness of safety initiatives and helps organizations make data-driven decisions to continually.